We’re sorry to hear about your loss and appreciate that this may be a difficult time for you.
We want to keep things as simple as possible, so please either
1. Speak to one of our team via WhatsApp or Web Messenger on the right of your screen
2. Complete the following form
3. Or if you prefer, call us on our Accounts helpline: 0344 346 1010 open 9am - 6pm Monday to Friday, Saturdays 9am - 12pm.
- Contact us
- How to make a payment
- Obtain a copy of your bill
- Change how you pay your bill
- Update your personal details
- Moving House?
- Estimated bills
- Why can't I submit a meter reading?
- Switch to a water meter
- Changing the name on an account
- Add or amend a forwarding address
- How can I let you know that an account holder has died?
- Need further help?