Having difficulting login in to your account, then please check the following tips to help.
- Your User ID will be your 8 digital customer number by default which can be found at the top of your bill
- You can change your user ID once you are registered and logged in
- If you have forgotten your User ID click Forgot your UserID and we will email you a reminder.
- If you have forgotten your password click Forgotten your password to reset it. You will need access to your register email account to recieve the reset link.
Register for an online account
- If you haven't registered for an online account yet, then you can register at anytime here.
- Contact us
- How to make a payment
- Obtain a copy of your bill
- Change how you pay your bill
- Update your personal details
- Moving House?
- Estimated bills
- Why can't I submit a meter reading?
- Switch to a water meter
- Changing the name on an account
- Add or amend a forwarding address
- How can I let you know that an account holder has died?
- Need further help?