Change how you pay your bill
One you’re logged in, go to Billing and Payments.
- In the section titled Change your payment method you can select how you’d like to pay for your bills from the drop-down menu.
You can select Direct Debit, Instalments, Standing Order or On receipt of bill. - If you choose standing order, don’t forget you’ll need to give your bank our details. You can find these in the Standing Order Instruction once you select Agree and continue.
- If you don’t think the amounts are quite right, or if you think you might struggle to pay them, please do get in touch and we’ll be more than happy to help you.
- Contact us
- Registration
- Login
- How to make a payment
- Obtain a copy of your bill
- Change how you pay your bill
- Update your personal details
- Moving House?
- Estimated bills
- Why can't I submit a meter reading?
- Switch to a water meter
- Changing the name on an account
- Add or amend a forwarding address
- How can I let you know that an account holder has died?
- Need further help?