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We're making some important improvements to our systems to make it easier to manage your account and bills in the future. While we make these improvements, our general enquiry, billing, and customer leakage line opening hours are temporarily changing to 8am -1pm Monday to Friday. Our emergency services are not affected by these temporary changes and will remain available 24 hours a day, 7 days a week.
For help with your account : 0344 346 1010
Monday – Friday: 8am – 1pm
24 Hour Emergency helpline : 0344 346 2020
Call this number if you have an emergency with your water or sewerage supply
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