Why can't I submit a meter reading?

You may be trying to send us a meter reading but unable to find the meter reading button, don't worry nothing is wrong with MyAccount.

• If you’re on a water meter, you will only receive a set number of bills for the year.
• This means that if an estimated bill hasn’t been sent, the submit a meter reading button won’t be available.
• It’s nothing to worry about just means your readings are up to date.